Request Refund
Request a
refund
Need to request a refund, return, or exchange for your NourmalF order?
Submit your details, Order #, and supporting photos so our team can review your request as quickly as possible.
Refund support
Clear order details and photos help our team review your request faster.
Submit request
Request refund
Complete the form below and you will receive a confirmation email after submission.
Before submitting
Helpful notes
Clear and complete information helps our team review refund requests faster.
Order #
Enter the order number only, without typing “Order” or “#”. Example: 12345.
Item condition
Please keep the item unused, unworn, unwashed, and with original packaging when possible.
Photos help
If the item is damaged, incorrect, or defective, clear photos help us review the request faster.